Refunds and Returns Policy

At Jerry’s Sawmill Supplies, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help.

Returns 

You have 30 calendar days from the date of delivery to return an item. To be eligible for a return:

• The item must be unused and in the same condition you received it.
  
  
• It must be in the original packaging.
  
  
• Proof of purchase is required.

Non-returnable items

Some items cannot be returned, including:

• Custom or special-order products
  
  
• Clearance or final sale items
  
  
• Used or damaged items not due to shipping

Refunds

Once we receive your returned item, we will inspect it and notify you. If approved, your refund will be processed to your original payment method within 7–10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at sales@jerryssawmillsupplies.com

Shipping

Customers are responsible for return shipping costs unless the return is due to our error (e.g., incorrect or defective item).

Contact us

If you have any questions about our returns and refunds policy, please contact us at:

Email: sales@jerryssawmillsupplies.com

Call: 270-757-1000